Frequently asked questions
Everything about delivery, freshness, storage and payment. If your question is not here, WhatsApp us — we answer quickly.
FAQ
All questions
Do you deliver Jamnagari Kachori all over India?
Yes. We deliver across India. Orders within Gujarat typically arrive in 2–3 business days and the rest of India in 4–7 business days. Every order is dispatched within 24–48 hours of confirmation so it reaches you fresh.
What are the delivery charges?
Delivery is free anywhere in Gujarat on orders of 1kg and above; below 1kg it is ₹70. For the rest of India, delivery is ₹50 per kilogram — so 250g, 500g and 1kg all ship for ₹50, and 2kg ships for ₹100. Charges are calculated automatically from your PIN code at checkout.
How fresh is the kachori when it arrives?
Every batch is fried fresh in small lots and packed the same day it is made. Nothing sits in a warehouse. Our kachori is best enjoyed within 20–25 days of manufacturing, and the dryfruit punch within 30–40 days.
How should I store the kachori?
Keep it in a cool, dry place away from direct sunlight and moisture, and reseal the pack after opening. Refrigeration is not required for kachori, and is not recommended for the dryfruit punch — cold hardens the ghee and dulls the flavour.
Is everything vegetarian?
Yes. Every product we make is 100% vegetarian. Our dryfruit punch is made with A1 Pure Sumul Ghee, with no artificial flavours.
Can I pay cash on delivery?
Yes. We accept Cash on Delivery across India, and online payment by UPI, credit or debit card, net banking and wallets through Razorpay. Both options are available at checkout.
Can I order in bulk for a wedding or my company?
Absolutely — bulk is a large part of what we do. We handle weddings, festival hampers, corporate gifting and wholesale supply. Share your quantity and delivery city through our bulk order form or on WhatsApp and we will send a quote the same day.
How do I track my order?
Use the Track Order page with your order number and the mobile number you ordered with. Once your parcel is handed to the courier, the tracking number appears there too.
What is your refund policy?
Because we ship freshly made food, we cannot accept returns. If your order arrives damaged, or is wrong or of poor quality, contact us within 48 hours of delivery with photographs and we will replace it or refund you in full.
Where are you based?
We are in Jamnagar, Gujarat — Central Bank, Vaniya Vaad Road, Ichhani Fali, Jamnagar 361001. This is where every batch is made. You are welcome to call or WhatsApp us on +91 99981 25263.
Your first bite is two days away
Freshly made in Jamnagar, packed the same day, and delivered to your door. Free across Gujarat on every 1kg order.